Avineda FAQ | Fragrance Questions Answered

Frequently Asked Questions (FAQ)

Find quick answers to your most common questions about shipping, returns, order tracking, and more.

Absolutely. We only sell 100% original designer and niche fragrances—no knockoffs, no imitations, ever. All products are sourced from manufacturers and authorized distributors.

Yes, we offer free standard shipping on all orders that qualify for our current promotion

Orders are typically processed within 1 business day. Delivery takes 2-5 business days depending on your location and shipping method chosen.

Yes, we offer free returns within 15 days of delivery. Items must be unused and in their original condition. To start a return, contact us at support@avineda.com.

At the moment, we only ship within the United States. We're working on expanding to more countries soon.

Unfortunately, once an order is placed, it cannot be changed or canceled due to our fulfillment process. Please double-check all details before checking out.

We accept all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, Klarna, Affirm and Shop Pay.

Yes. Avineda.com uses SSL encryption and secure payment gateways to protect your data and ensure safe shopping.

If your order arrives damaged, please email us within 48 hours of delivery with photos, and we’ll make it right—either a replacement or full refund.

Eau de Parfum (EDP) contains more fragrance oil than Eau de Toilette (EDT), making it last longer and have a stronger scent. EDTs are lighter and often better for daytime wear.