Return & Refund Eligibility
Return Window: Items can be returned within 15 days of delivery.
Condition: Returns must be in their original, unused, and unworn condition, with all tags and packaging included.
Non-Refundable Items
Custom Jewelry: Custom-made or personalized jewelry is non-returnable and non-refundable.
Free Returns
Free Returns: We offer free returns on eligible items within 15 days of delivery.
For items that are not eligible for free returns, customers are responsible for return shipping costs.
Exchanges
Exchanges: We allow exchanges on most items, except for custom jewelry.
If you wish to exchange an item, please follow the return process and let us know which item you'd like in exchange.
Refund Process
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
Approved refunds will be credited back to your original method of payment.
Original shipping charges (if applicable) are non-refundable.
Defective/Damaged Items
If you receive a defective or damaged item, please contact us within 36 hours of delivery for resolution.
Re-Shipping Fee
A $25 re-shipping fee will apply for refused, unclaimed, or undeliverable packages.
View our Refund and Return Policy.